Shipping Policy—Mosley Hosiery and Socks, LLC

Shipping & Delivery Options 

We currently offer two shipping methods within the United States:

• Standard Shipping: Arrives in 3–8 business days.

• Express Shipping: Arrives in 3 business days.

All shipping times begin after order processing.

Order Processing Times

Orders are processed within 3–7 business days, not including weekends or holidays.

Once your order is shipped, we’ll send a tracking number to the email address provided at checkout.

Order Cancellations

Orders start processing immediately after submission. We cannot cancel orders once they begin processing.

Need help? Contact our support team for questions about your order.

No Returns or Exchanges

All sales are final. We do not accept returns or exchanges.

Please double-check sizes, colors, and styles before completing your purchase.

Shipping Delays

If your order takes longer than expected to process, you may request a full refund.

However, delays caused by the shipping carrier are outside our control. For updates, please contact the shipping provider directly.

Damaged or Missing Packages

Once your order is handed to the shipping carrier, we are not responsible for loss or damage.

If your item arrives damaged, file a claim directly with the carrier.

Shipping Restrictions

• We do not ship to P.O. boxes.

• Certain products may require alternate delivery methods based on TSA regulations for air transport within the U.S.

Privacy Policy—Mosley Hosiery & Socks, LLC 

This Privacy Policy explains how Mosley Hosiery & Socks, LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or shop on mosleyhosierysock.com or interact with us in any way.

By using our website or services, you agree to this policy. If you don’t agree, please don’t use the site.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date and post changes on this page.

What Information We Collect

We collect different types of personal data, depending on how you interact with our website.

We collect directly from you:

• Name, address, phone number, and email.

• Billing and shipping details.

• Order history.

• Account info like username and password.

• Messages or reviews you send us.

We collect automatically (through cookies):

• Device type and browser info.

• Pages you visit and for how long.

• IP address and network info.

We may also get data from third parties, including:

• Shopify (our eCommerce platform).

• Payment processors.

• Advertising or analytics providers.

How We Use Your Information

We use your data to:

• Process orders and manage your account.

• Ship your items and handle returns.

• Provide customer support.

• Improve our services and site.

• Send updates, offers, and promotions.

• Prevent fraud and keep your info secure.

We do not knowingly collect information from children under 16. If we learn we have it, we’ll delete it right away.

Cookies and Tracking

We use cookies to improve your browsing experience. You can turn off cookies in your browser, but it may affect how the site works. For more details, visit Shopify’s Cookie Policy.

We may share your personal info with:

• Service providers (like shipping and payment partners).

• Marketing and advertising platforms.

• Affiliates within our business.

• Government authorities, if legally required.

• Buyers, if we ever sell or merge the company.

We never sell your information for profit, but we may share it for advertising purposes, as allowed by law.

User Rights and Choices

Keeping Your Information Safe

We do our best to protect your data, but no system is 100% secure. Please use strong passwords and keep them private. If you suspect a breach, contact us immediately.

International Transfers

If you’re outside the U.S., know that your data may be stored or processed here. We use legal safeguards like Standard Contractual Clauses when needed.

Refund Policy 

Non-returnable Items

Custom products (such as customized orders or personalized items) cannot be returned or exchanged. We regretfully cannot accept returns for products that are on sale. Because of the nature of our products.

Refunds and Exchanges

Because of the nature of our product, no products will be refunded or exchanged.

Terms of Service 

Welcome to the website of Mosley Hosiery & Socks (“we,” “us,” or “our”). By visiting our site or purchasing from us, you agree to the following Terms of Service (“Terms”). These terms apply to all users, including browsers, customers, vendors, and content contributors.

Please read these terms carefully. By accessing or using our website, you agree to be bound by them. If you do not agree to all the terms and conditions, you may not use our services.

We reserve the right to update or modify these Terms at any time. Changes will be posted here, and continued use of the website signifies your acceptance of those changes. Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or province of residence or have received consent from a parent or legal guardian to use our site.

You agree not to use our products or services for illegal purposes or to violate any applicable laws. Transmission of viruses or harmful code is strictly prohibited. Any breach of these Terms may result in termination of your access to our Services.

General Conditions

We reserve the right to refuse service to anyone at any time. While credit card information is encrypted, other content may be transferred unencrypted. You may not reproduce, duplicate, or exploit any part of the Service without express written permission from us.

Site Accuracy

Information on this website may not always be complete or current. The content is provided for general information only and should not be the sole basis for decisions. We are not obligated to update site information.

Service and Pricing Changes

Prices and product availability are subject to change without notice. We may also modify or discontinue any service or feature without liability.

Products and Services

Certain items may be sold exclusively online and in limited quantities. We strive for accuracy in product descriptions and colors but cannot guarantee exact matches due to screen variations.

We may limit or cancel orders at our discretion. All returns are subject to our Refund Policy.

Billing and Account Info

You agree to provide accurate, up-to-date billing and account details. We reserve the right to limit or cancel orders that appear fraudulent or excessive in quantity.

Optional Tools

We may offer access to third-party tools without warranties or endorsements. Your use of such tools is entirely at your own risk.

Third-Party Links

Our website may contain links to third-party sites. We do not endorse or assume any responsibility for these sites or their content. Review their terms before engaging in transactions.

User Submissions

If you submit comments, suggestions, or other content, you grant us permission to use them without restriction. We may remove content we consider inappropriate, and you are solely responsible for the content you post.

Personal Information

All personal information you provide is governed by our Privacy Policy.

Errors and Omissions

We reserve the right to correct errors or update information at any time without prior notice, including after orders have been placed.

Prohibited Uses

You may not use our website or content for unlawful purposes, to infringe on rights, transmit malware, harass others, or violate any applicable laws. We may terminate your access for violations.

Disclaimers and Limitations of Liability

We do not guarantee uninterrupted or error-free service. All products and services are provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our services, to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold Mosley Hosiery & Socks harmless from any claims or damages arising out of your breach of these Terms or violation of any law.

Severability

If any part of these terms is found unenforceable, the remainder will continue in full force and effect.

Termination

We may terminate this agreement at any time without notice if you breach any of these terms. You remain responsible for any outstanding amounts owed up to the date of termination.

Entire Agreement

These Terms, along with our policies posted on this site, constitute the entire agreement between you and Mosley Hosiery & Socks.

Governing Law

These terms are governed by the laws of the United States.

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.